Frequently-Asked-Question
Frequently Asked Questions

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General Support Sales
How can I upgrade my current plan?

Once you decide to move to another plan just let our sales team know and we will upgrade your plan right away!

How does my staff get trained on the system?

PREto3 training sessions are online. We will invite you and your staff to our webinar for live training. Also, when your staff members first log into our app, they will have access to a step-by-step guide to help familiarize them with the system.

Is student information kept over the years?

Yes, and it is easily accessible. You can see the history of a student from the moment they join till they leave.

I’m a parent. Can I get PREto3?

Sure! We have so many amazing features for you to help you keep up with your child(ren)’s learning process as well as stay informed on their daily activities. Talk to your child’s daycare or school about PREto3. As a heartfelt thank you, we’ll offer you Gift Cards of your choice and give the school an additional month of free trial for signing up with PREto3.

Why is it important to have a cloud-based system?

With our cloud-based system, there’s no hardware and cumbersome IT required. It makes your information easily accessible from anywhere and at anytime with the device of your choice. Automatic software updates and enhanced security mean you don’t have to worrying about computers going down or losing information

What if I have a specific requirement?

Our support team is here for you. Contact us regarding any specific customization required.

Which tablets/smartphone should I use?

Our apps works for both iOS and Android Devices

For iOS Devices

Download our app here Apple Store

(Works on all iOS device versions)


For Android Devices

Download our app here Google Play Store

(Works on all Android device versions)

What types of hardware does PREto3 work on?

PREto3 works on all tablets, smartphones, desktops, and laptops (Mac or PC). You can log in from your Android and iOS apps or from your web browser.

How do we import our data from another system that we use?

You can ask one of our support agent to help you import your administrative data into PREto3.

Does PREto3 provide customer support?

Yes, come experience our 5-star customer service. When you join PREto3, you will find live chat or support ticketing options in our Help Center. Simply click on the live chat icon below to chat with our agent whenever you have questions.

Where can I sign up for a demo?

One of our representatives will contact you shortly to set up a time for a demo after filling up this form. schedule a demo

Which plan should I choose?

Please check our Plans Page to see which features are applicable to you. Chat with our agent to find out what plan works the best for you.

How much does PREto3 cost?

PREto3 provides a 30-day free trial with no credit card information needed. After that, we charge users per their selected plan. Please contact our sales team here to get our complete pricing list.

Can I access a free trial?

Yes. You can try our daycare software completely free. Contact our sales team to receive your free trial account today! Contact us.

What’s your cancellation policy?

There’s no commitment for our subscription. So, you can cancel your subscription at anytime. Simply go to setting > cancel subscription or contact our support team.

How do I get started?

We offer a free 30-day trial. At any time during your free trial, you can upgrade to the plan of your choice by contacting our sales team, or after your 30-day free trial, our app will ask you to select the plan to which you wish to upgrade.

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The perfect software application for Childcare management

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